• Communications and the key causes of MOSS project failure
• Creating and managing dynamic implementation teams that deliver results
• Taking responsibility – creating a partnership with business
• What’s the deal with governance and how it plays a critical role
• Getting the word out – creating a layered communication plan that fits
• Putting it down on “paper” – the critical role of documentation and change management of your environment and how to make it easy

Getting Down to Business - Understanding and Enabling Business Needs

• How to extract business needs and success factors from folks that aren’t sure themselves
• Collaborative planning - tools to make it painless and effective
• Show me the money – how to confidently justify the hard costs of technology and the soft cost to successfully implement it
• Follow the yellow brick roadmap – Building a roadmap that management will support and adhere to
• Turning documents and knowledge into enterprise assets – Content management strategies that work every time
• Empowering the end user as a content contributor, even if (and it will) requires changing the way they do it now
• The power and beauty of multiple navigation schemes and why (and how) to use them to find everything quickly
• Creating context – Giving life to your information

Information Architecture Applied – Creating a solid foundation

• Understanding the role as an information architect
• The role of taxonomy in the architecture of a solid information framework and how to create it
• How to classify and categorize your content in order to increase its relevance and utility for making decisions and for adding value
• The data about data – how to introduce the power of metadata into your organization’s without painkillers
• Tools and tips to use when applying content classification, categorization and metadata to your SharePoint implementation
• How, when and why to use an Information Architecture / Information Management Questionnaire

MOSS Security architecture demystified and applied – “Stay out of my stuff”

• Keeping it secure – Helping the business to understand, trust and respect the MOSS security model
• How MOSS protects your data and why it works the way it does
• How and why to plan for information security and why it should be documented
• Ways to use MOSS to maintain and manage your security documentation so that it is evergreen
• Practical best practices the real world and how to start using them today

Getting the most out of List and Libraries – The Inside Scoop

• Using lists and libraries to create powerful enterprise solutions – the how, when and why
• How to make your list and library solutions secure and “intelligent”
• Making lists and libraries carry on conversations with each other
• Adding the next layer – why and how adding metadata to list and library solutions increases the business value
• How and when to customize your Field types and data views so that you can master their hidden power
• Learn to plan and architect for optimum performance of list and library solutions in your environment

Delivering More to the Enterprise – SharePoint ECM Revealed

• So what is the real capability of MOSS Enterprise Content Management
• When and how to leverage its potential
• When and why to add third party tools and what is the state of the SharePoint ECM market
• Review and discuss the maturity path to becoming a fully ECM Enabled Enterprise and how SharePoint can play a part in the journey
• How to leverage the forms processing power within MOSS to help capture and animate your information
• Real world examples of solutions using ECM to create rich and effective cross zone solutions to content deliver and presentation\

Getting the Most out of MOSS Workflow – BPA Exposed

• What can MOSS workflow really accomplish and how/when to use it effectively
• How to use business process automation in MOSS to deliver automated implementation solutions
• Get clear on what comes “out of the box” and what doesn’t so that you don’t make promises you can’t fulfill
• How and why to plan your workflow environment in MOSS
• Learn to use MOSS workflow to build the capabilities necessary for complete Business Process Management and Analysis throughout the organization
• Learn how to integrate Office and MOSS to create solutions that users love to use

How do I get there from here? – Site Navigation and Structuring Reworked

• Dig into the hidden uses for different site structures and navigation structures
• How to plan and architect you sites so that they deliver the expected results to the business
• Work through real world navigation challenges and learn how to resolve them
• Learn how to identify potential site structuring issues and what to do about them before it’s too late

Presenting Your Enterprise Data - Using Web Parts

• When and why to use web part effectively
• Discover the web part framework and learn to confidently use it
• Learn to distinguish web part types and what solutions to use them in
• Understand when to buy and when to build a web part
• Experience how to plan for optimize presentation of the content in your organization and the impact it has on adoption and success
• Be exposed to the inside story on third party web parts

Bringing IT All Together – Tapping Search for Results

• Learn how to access the hidden features of Microsoft search engine that are not expose in the MOSS interface
• Experience using “best bets” and keywords in MOSS and see how they can change the your user experience
• Why do scopes and content sources matter when trying to find things?
• Why is it critical to successfully plan for search in your environment and how to do it right the first time
• Learn how your information architecture is powerfully exposed through a successful search implementation